How to request a Twitter/X archive

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To request a Twitter/X archive, navigate to your account settings and select 'Your Account' followed by 'Download an archive of your data'. This process allows you to obtain a comprehensive record of your tweets, messages, and account information.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before you begin the process of requesting your Twitter/X archive, ensure you meet the following requirements:
  • •A Twitter/X account in good standing (not suspended or restricted).
  • •Access to the email associated with your Twitter/X account for verification.
  • •A stable internet connection to facilitate the download process.
  • •Ensure your account is verified with two-factor authentication for added security.

Method 1: Requesting an Archive via Twitter/X Website

This method is the most straightforward way to request your Twitter/X archive directly from the website. Use this method if you have access to a desktop or laptop.
  • •Step 1: Log in to your Twitter/X account at https://twitter.com.
  • •Step 2: Click on your profile icon in the top right corner, then select 'Settings and privacy'.
  • •Step 3: In the left sidebar, click on 'Your account'.
  • •Step 4: Scroll down and click on 'Download an archive of your data'.
  • •Step 5: Follow the prompts to verify your identity (you may receive a verification code via email or SMS).
  • •Step 6: Once verified, click 'Request Archive'. You will receive a notification when your archive is ready for download.
  • •Step 7: To verify it worked, check your email for a confirmation from Twitter/X.
  • •Step 8: If it doesn't work, ensure your email is accessible and check your spam folder for the confirmation email.

For Windows 11

If you're using Windows 11, the steps are similar but may have slight interface differences.
  • •Step 1: Open Microsoft Edge or your preferred browser and navigate to Twitter/X.
  • •Step 2: Use the Windows key + I shortcut to open Settings, then navigate to 'Accounts' to ensure your account is properly set up.
  • •Step 3: Follow the same steps as outlined above to request your archive.

For Windows 10

Windows 10 users will find the interface familiar and similar to Windows 11.
  • •Step 1: Open your browser and log in to Twitter/X.
  • •Step 2: Click on the profile icon, select 'Settings and privacy', and follow the same steps as above.

Method 2: Requesting an Archive via Twitter/X Mobile App

This method is useful for users who prefer to use their mobile devices to access Twitter/X.
  • •Step 1: Open the Twitter/X app on your mobile device.
  • •Step 2: Tap on your profile icon in the top left corner.
  • •Step 3: Select 'Settings and privacy' from the menu.
  • •Step 4: Tap 'Your account', then select 'Download an archive of your data'.
  • •Step 5: Follow the prompts to verify your identity.
  • •Step 6: Tap 'Request Archive'. You will receive a notification when your archive is ready.
  • •Step 7: To verify it worked, check your notifications or email for confirmation.
  • •Step 8: If it doesn't work, ensure your app is updated to the latest version.

Troubleshooting Common Issues

If you encounter issues while requesting your Twitter/X archive, consider the following solutions:
  • •Error: 'Unable to process your request' - Solution: Check your internet connection and try again later.
  • •Issue: No confirmation email received - Fix: Ensure your email address is correct in your account settings and check your spam folder.
  • •Problem: 'Request Archive' button is greyed out - Workaround: Ensure that your account is not restricted and that you have verified your identity.

Advanced Tips & Shortcuts

For power users, consider these tips to enhance your experience:
  • •Keyboard shortcut: Ctrl + Shift + N (Windows) or Command + Shift + N (Mac) - Opens a new incognito window for privacy while browsing.
  • •Command line: Use tools like cURL to automate data requests if you're familiar with scripting.
  • •Hidden feature: Enable 'Data Saver' mode in the app settings to reduce data usage while downloading your archive.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

The best approach to requesting a Twitter/X archive is to ensure your account settings are optimized and to keep your email updated.