How to create a child account on Xbox

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To create a child account on Xbox, you can use the Xbox console, the Xbox app, or the Microsoft website. Each method requires you to have a Microsoft account and parental control settings configured appropriately.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before creating a child account, ensure you meet the following requirements:
  • •A valid Microsoft account for the parent or guardian.
  • •Access to an Xbox console, Xbox app, or a web browser.
  • •Internet connection for account creation and verification.
  • •Basic knowledge of navigating the Xbox interface or Microsoft website.

Method 1: Creating a Child Account via Xbox Console

This method is ideal if you have direct access to the Xbox console and want to set up the account directly on the device.
  • •Step 1: Turn on your Xbox console and sign in with your parent account.
  • •Step 2: Press the Xbox button on your controller to open the guide.
  • •Step 3: Navigate to 'Profile & system' > 'Settings' > 'Account' > 'Family settings'.
  • •Step 4: Select 'Add to family' > 'Add new'.
  • •Step 5: Choose 'Create a new account' and follow the prompts to enter the child's information.
  • •Step 6: Review and accept the Microsoft Services Agreement and Privacy Statement.
  • •Step 7: Verify the account creation via the email sent to the parent account.
  • •Step 8: To verify it worked, check the family settings to see the new child account listed.
  • •Step 9: If it doesn't work, ensure that the parent account is active and has the necessary permissions.

For Windows 11

Windows 11 users can create a child account using the Xbox app as follows:
  • •Open the Xbox app and sign in with your parent account.
  • •Click on your profile picture, then select 'Settings'.
  • •Go to 'Family' and click on 'Add a family member'.
  • •Choose 'Add a child' and follow the prompts to create the account.

For Windows 10

Windows 10 users can also use the Xbox app or the Microsoft website:
  • •Open the Xbox app and sign in with your parent account.
  • •Click on 'Social' and then 'Friends'.
  • •Select 'Add a family member' and choose 'Add a child'.
  • •Follow the prompts to create the account.

Method 2: Creating a Child Account via Microsoft Website

This method is useful if you prefer to manage accounts through a web browser.
  • •Step 1: Go to the Microsoft account sign-in page (https://account.microsoft.com).
  • •Step 2: Sign in with your parent account credentials.
  • •Step 3: Navigate to 'Family' in the menu.
  • •Step 4: Click on 'Add a family member'.
  • •Step 5: Select 'Add a child' and enter the child's email address or choose 'Create a new email address'.
  • •Step 6: Follow the prompts to complete the account creation.
  • •Step 7: Verify the account through the confirmation email sent to the parent account.

Troubleshooting Common Issues

If you encounter problems during the account creation process, consider the following solutions:
  • •Error: 'This email address is already in use' - Solution: Use a different email address or recover the existing account.
  • •Issue: 'Unable to add family member' - Fix: Ensure your parent account is not restricted and has the necessary permissions.
  • •Problem: 'Verification email not received' - Workaround: Check your spam folder or resend the verification email from the account settings.

Advanced Tips & Shortcuts

Enhance your experience with these advanced tips:
  • •Keyboard shortcut: Press the Xbox button + I - Opens the settings menu quickly.
  • •Command line: Use the Xbox app to manage family settings directly without navigating through the console.
  • •Hidden feature: Use the Xbox Family Settings app for real-time monitoring and control of child accounts.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

Creating a child account is straightforward, but using the right method can save time and ensure proper setup.