How to use Apple Pay online

Complete guide with multiple methods and troubleshooting for using Apple Pay online.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

Using Apple Pay online allows users to make secure payments with just a few clicks. This guide provides detailed instructions on how to set up and use Apple Pay across various platforms and browsers.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before using Apple Pay online, ensure you meet the following requirements:
  • •An Apple device (iPhone, iPad, Mac) with Apple Pay enabled.
  • •A compatible web browser (Safari, Chrome, Firefox) that supports Apple Pay.
  • •An Apple ID signed in to your device with a valid payment method added to Apple Wallet.
  • •Internet connection for online transactions.

Method 1: Using Apple Pay on Safari

This method is recommended for users on macOS and iOS devices using Safari, as it provides a seamless experience.
  • •Step 1: Open Safari and navigate to the website that accepts Apple Pay.
  • •Step 2: Look for the 'Buy with Apple Pay' button on the checkout page.
  • •Step 3: Click the button; a payment sheet will appear.
  • •Step 4: Confirm your payment details and click 'Pay'.
  • •Step 5: If prompted, authenticate using Face ID, Touch ID, or your device passcode.
  • •Step 6: A confirmation message will appear, indicating the payment was successful.

For Windows 11

Using Apple Pay on Windows 11 requires a compatible browser and a linked iPhone or Apple Watch.
  • •Step 1: Open a compatible browser (e.g., Chrome) and visit the online store.
  • •Step 2: Select 'Apple Pay' at checkout.
  • •Step 3: A prompt will appear on your iPhone or Apple Watch to complete the payment.
  • •Step 4: Authenticate using Face ID, Touch ID, or your passcode.

For Windows 10

Similar to Windows 11, ensure you have a compatible browser and an Apple device for authentication.
  • •Step 1: Open a browser and go to the checkout page.
  • •Step 2: Choose 'Apple Pay' as your payment method.
  • •Step 3: Follow the prompts on your iPhone or Apple Watch to complete the transaction.

Method 2: Using Apple Pay on Mobile Devices

This method is ideal for users shopping on mobile devices, such as iPhones or iPads.
  • •Step 1: Open the app or website that supports Apple Pay.
  • •Step 2: Tap 'Checkout' or 'Buy with Apple Pay'.
  • •Step 3: Review your payment details in the Apple Pay sheet.
  • •Step 4: Authenticate using Face ID, Touch ID, or your passcode.
  • •Step 5: Wait for the confirmation message indicating the payment was successful.

Troubleshooting Common Issues

If you encounter issues while using Apple Pay online, consider the following solutions:
  • •Error: 'Payment not completed' - Solution: Ensure your payment method is valid and your device is connected to the internet.
  • •Issue: 'Apple Pay not available' - Fix: Check if the website supports Apple Pay and that you are using a compatible browser.
  • •Problem: 'Authentication failed' - Workaround: Ensure your Face ID or Touch ID is set up correctly, or try using your device passcode.

Advanced Tips & Shortcuts

Enhance your Apple Pay experience with these tips:
  • •Keyboard shortcut: Command + R (Mac) - Refresh the page if Apple Pay doesn't load.
  • •Hidden feature: Use Apple Pay on supported apps for faster checkout.
  • •Tip: Enable 'Express Transit' in Wallet for quicker payments without authentication.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

For a seamless experience, always ensure your Apple Pay settings are up-to-date and that you are using a supported browser.