How to schedule emails in Outlook
Complete guide with multiple methods and troubleshooting
7-10 min read
Expert Verified
Last Updated: August 2025
Quick Answer
Scheduling emails in Outlook allows users to compose messages and set a specific time for them to be sent automatically. This feature is particularly useful for managing communication across different time zones or ensuring timely follow-ups.
Medium⏱ 7-10 min read
Prerequisites & Requirements
Before scheduling emails in Outlook, ensure you meet the following requirements:
- •Outlook 2016, 2019, or Microsoft 365 subscription.
- •Active internet connection for sending scheduled emails.
- •Proper permissions to send emails from the account being used.
- •No pending updates for Outlook that may affect functionality.
Method 1: Using the Delay Delivery Option
This method is the primary way to schedule emails in Outlook and is recommended for most users.
- •Step 1: Open Outlook and click on 'New Email' in the Home tab.
- •Step 2: Compose your email as usual, entering the recipient, subject, and message body.
- •Step 3: Click on the 'Options' tab in the email window.
- •Step 4: Click on 'Delay Delivery' in the More Options group.
- •Step 5: In the Properties dialog, check the box for 'Do not deliver before' and select the desired date and time.
- •Step 6: Click 'Close' to return to your email, then click 'Send'.
- •Step 7: To verify it worked, check the 'Outbox' folder where your email will remain until the scheduled time.
- •Step 8: If it doesn't work, ensure your Outlook is connected to the internet and that the scheduled time is in the future.
For Windows 11
In Windows 11, the interface may look slightly different but the steps remain the same.
- •Step 1: Click on 'New Email' from the Home tab.
- •Step 2: Follow the same steps as outlined above for composing and scheduling your email.
For Windows 10
The steps are identical in Windows 10, but the layout may vary slightly.
- •Step 1: Click 'New Email' from the Home tab.
- •Step 2: Follow the same steps as outlined above for composing and scheduling your email.
Method 2: Using Outlook Web App (OWA)
If you are using the Outlook Web App, you can also schedule emails directly from your browser.
- •Step 1: Log in to your Outlook account via your web browser.
- •Step 2: Click on 'New Message' to start composing your email.
- •Step 3: Enter the recipient, subject, and body of the email.
- •Step 4: Click on the drop-down arrow next to the 'Send' button.
- •Step 5: Select 'Send later'.
- •Step 6: Choose the date and time you want the email to be sent.
- •Step 7: Click 'Send' to schedule the email.
- •Step 8: To verify, check your 'Drafts' or 'Scheduled' folder.
Troubleshooting Common Issues
If you encounter issues while scheduling emails, consider the following solutions:
- •Error: 'Your message could not be sent' - Solution: Check your internet connection and ensure Outlook is online.
- •Issue: Email not appearing in Outbox - Fix: Ensure you clicked 'Send' after scheduling and check the scheduled time.
- •Problem: Scheduled email not sent at the right time - Workaround: Verify your time zone settings in Outlook.
Advanced Tips & Shortcuts
Enhance your email scheduling experience with these tips:
- •Keyboard shortcut: Ctrl + N - Opens a new email window quickly.
- •Command line: outlook.exe /a <file> - Attach a file directly when opening Outlook.
- •Hidden feature: Quick Steps - Create a Quick Step to automate repetitive tasks, including scheduling.
Common Mistakes to Avoid
Avoid these common pitfalls:
Expert Tips
To maximize efficiency, use the scheduling feature strategically to manage your time and communication effectively.