How to pin chats on WhatsApp

Complete guide with multiple methods and troubleshooting for pinning chats on WhatsApp.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To pin chats on WhatsApp, simply long-press the chat you want to pin and select the pin icon at the top of the screen. This feature allows you to keep important conversations at the top of your chat list for easy access.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before you start pinning chats on WhatsApp, ensure you meet the following requirements:
  • •WhatsApp version 2.17.30 or higher for Android and iOS.
  • •A stable internet connection.
  • •Access to the chat you want to pin (the chat must not be archived).
  • •No more than three chats can be pinned at a time.

Method 1: Pinning Chats on Mobile

This method is the most straightforward way to pin chats on WhatsApp using your mobile device.
  • •Step 1: Open the WhatsApp application on your mobile device.
  • •Step 2: Navigate to the Chats tab where all your conversations are listed.
  • •Step 3: Long-press the chat you wish to pin until a menu appears at the top of the screen.
  • •Step 4: Tap the pin icon (📌) at the top of the screen to pin the chat.
  • •Step 5: Verify that the chat is now at the top of your chat list with a pinned icon next to it.
  • •Step 6: If it doesn't work, ensure that you are not exceeding the limit of pinned chats.

For Android

Follow these specific steps for Android devices:
  • •Open WhatsApp and go to the Chats tab.
  • •Long-press the desired chat.
  • •Tap the pin icon at the top of the screen.

For iOS

Follow these specific steps for iOS devices:
  • •Open WhatsApp and navigate to the Chats tab.
  • •Swipe right on the chat you want to pin.
  • •Tap the Pin option that appears.

Method 2: Pinning Chats on WhatsApp Web

This method allows you to pin chats using WhatsApp Web on your computer.
  • •Step 1: Open your web browser and go to web.whatsapp.com.
  • •Step 2: Scan the QR code with your mobile device to log in.
  • •Step 3: Hover over the chat you want to pin until you see three dots (⋮) appear.
  • •Step 4: Click on the three dots and select 'Pin chat' from the dropdown menu.
  • •Step 5: Confirm that the chat is now pinned at the top of your chat list.

Troubleshooting Common Issues

If you encounter issues while trying to pin chats, consider the following solutions:
  • •Error: 'Unable to pin chat' - Solution: Ensure you have the latest version of WhatsApp and that you are not exceeding the limit of pinned chats.
  • •Issue: Pinned chat not appearing - Fix: Restart the app and check if the chat is still pinned.
  • •Problem: Unable to pin more than three chats - Workaround: Unpin an existing chat before pinning a new one.

Advanced Tips & Shortcuts

Here are some tips to enhance your experience with pinned chats:
  • •Keyboard shortcut: Ctrl + Shift + P (on WhatsApp Web) - This will pin the selected chat.
  • •Hidden feature: You can unpin a chat by long-pressing (or swiping) and selecting the unpin option.
  • •Tip: Regularly review your pinned chats to ensure they remain relevant.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

To maximize your productivity, regularly manage your pinned chats based on your current priorities.