How to open HEIC on Windows

Complete guide with multiple methods and troubleshooting for opening HEIC files on Windows.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To open HEIC files on Windows, you can use the built-in Photos app, install the HEIF Image Extensions from the Microsoft Store, or use third-party software. Each method has its own advantages depending on your needs and system configuration.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before attempting to open HEIC files on Windows, ensure you meet the following requirements.
  • •Windows 10 version 1809 or later, or Windows 11.
  • •Internet connection to download necessary extensions or software.
  • •Administrator access may be required to install new software.
  • •Backup important data before making system changes.

Method 1: Using the Windows Photos App

This method is ideal for users who want to quickly view HEIC files without additional software.
  • •Step 1: Locate the HEIC file in File Explorer.
  • •Step 2: Right-click on the file and select 'Open with' > 'Photos'.
  • •Step 3: The Photos app should open, displaying the HEIC image. If it does not open, proceed to install the HEIF Image Extensions.
  • •Step 4: If the image does not display correctly, check for updates in the Microsoft Store.

For Windows 11

Windows 11 users may find the Photos app more integrated with the operating system.
  • •Step 1: Click on the Start menu and type 'Photos'.
  • •Step 2: Open the Photos app and use the 'Import' feature to add HEIC files.

For Windows 10

Windows 10 users should ensure their Photos app is updated.
  • •Step 1: Open the Photos app from the Start menu.
  • •Step 2: Click on 'Import' in the top right corner and select 'From a folder' to add HEIC files.

Method 2: Installing HEIF Image Extensions

This method is recommended for users who frequently work with HEIC files and need full compatibility.
  • •Step 1: Open the Microsoft Store from the Start menu.
  • •Step 2: Search for 'HEIF Image Extensions'.
  • •Step 3: Click 'Get' to download and install the extension.
  • •Step 4: Once installed, try opening the HEIC file again using the Photos app.

Troubleshooting Common Issues

If you encounter problems while trying to open HEIC files, consider the following solutions.
  • •Error: 'This file can't be opened' - Solution: Ensure HEIF Image Extensions are installed from the Microsoft Store.
  • •Issue: Photos app crashes when opening HEIC files - Fix: Update the Photos app via Microsoft Store.
  • •Problem: HEIC files appear as blank - Workaround: Convert HEIC to JPEG using online converters or software.

Advanced Tips & Shortcuts

Enhance your experience with these tips and shortcuts.
  • •Keyboard shortcut: Ctrl + O - Opens the 'Open' dialog in the Photos app.
  • •Command line: Use 'explorer.exe <path_to_heic_file>' to open files directly from the command prompt.
  • •Hidden feature: Use the 'Edit' button in the Photos app to adjust HEIC images without converting them.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

For the best experience with HEIC files on Windows, always keep your system and apps updated.