How to mute WhatsApp groups

Complete guide with multiple methods and troubleshooting.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

Muting WhatsApp groups can be accomplished through several methods, allowing users to manage notifications effectively. This guide provides detailed steps for both mobile and desktop versions, ensuring you can silence group chats as needed.

Easy7-10 min read

Prerequisites & Requirements

Before muting WhatsApp groups, ensure you have the following:
  • A smartphone or computer with WhatsApp installed (latest version recommended).
  • Active internet connection (Wi-Fi or mobile data).
  • Permissions to access notifications on your device.
  • Backup important chats if necessary, especially if you plan to uninstall or reinstall WhatsApp.

Method 1: Muting Groups on Mobile Devices

This method is ideal for users who primarily use WhatsApp on their smartphones. Muting a group chat can help you avoid constant notifications without leaving the group.
  • Step 1: Open WhatsApp on your mobile device.
  • Step 2: Navigate to the 'Chats' tab and find the group you want to mute.
  • Step 3: Tap and hold the group chat until a menu appears.
  • Step 4: Select 'Mute notifications' from the options.
  • Step 5: Choose the duration for which you want to mute the group (8 hours, 1 week, or Always).
  • Step 6: Confirm your selection by tapping 'OK' or 'Mute'.
  • Step 7: To verify, check the group chat; it should display a muted icon (a crossed-out speaker).
  • Step 8: If it doesn't work, ensure your app is updated and restart your device.

For Android

Android-specific steps for muting WhatsApp groups.
  • Open WhatsApp and go to the 'Chats' tab.
  • Tap on the group chat you wish to mute.
  • Tap on the group name at the top to open group info.
  • Scroll down and tap on 'Mute notifications'.
  • Select the desired mute duration and tap 'OK'.

For iOS

iOS-specific steps for muting WhatsApp groups.
  • Open WhatsApp and navigate to the 'Chats' tab.
  • Select the group chat you want to mute.
  • Tap on the group name at the top of the screen.
  • Scroll down and tap on 'Mute'.
  • Choose the duration and tap 'OK' to confirm.

Method 2: Muting Groups on Desktop

This method is suitable for users who prefer using WhatsApp Web or the desktop application. Muting groups on desktop can help reduce distractions while working.
  • Step 1: Open WhatsApp Web or the desktop application.
  • Step 2: Locate the group chat you want to mute in the left sidebar.
  • Step 3: Click on the group chat to open it.
  • Step 4: Click on the group name at the top of the chat window.
  • Step 5: In the group info panel, find the 'Mute notifications' option.
  • Step 6: Select the duration for muting (8 hours, 1 week, or Always).
  • Step 7: Confirm your choice by clicking 'OK'.
  • Step 8: To verify, check the group chat; it should show a muted icon.

Troubleshooting Common Issues

If you encounter issues while muting WhatsApp groups, consider the following solutions:
  • Error: Notifications still coming through - Solution: Ensure you have selected the mute duration correctly and check your device's notification settings.
  • Issue: Mute option not visible - Fix: Update WhatsApp to the latest version or restart the app.
  • Problem: Unable to mute a specific group - Workaround: Leave the group if it becomes too distracting, or consider adjusting your notification settings for that group.

Advanced Tips & Shortcuts

Enhance your WhatsApp experience with these advanced tips:
  • Keyboard shortcut: Ctrl + Shift + M (Windows) or Command + Shift + M (Mac) - Mute the selected chat quickly.
  • Hidden feature: Archive chats - Archiving a group chat can help you declutter your chat list without leaving the group.
  • Notification settings: Customize notifications for individual groups in the app settings for more granular control.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

For the best experience, regularly review your group settings and notification preferences.