How to forward calls on iPhone

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

Forwarding calls on an iPhone can be accomplished through the Settings app, allowing users to redirect incoming calls to another phone number. This feature is particularly useful for users who may not always be available to answer their calls directly.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before you start forwarding calls on your iPhone, ensure you meet the following requirements:
  • •An iPhone running iOS 10 or later.
  • •Access to the Settings app on your iPhone.
  • •A valid phone number to which calls will be forwarded.
  • •Carrier support for call forwarding; check with your mobile provider if unsure.

Method 1: Using the Settings App

This is the primary method for setting up call forwarding on your iPhone. It is straightforward and can be done in just a few steps.
  • •Step 1: Open the 'Settings' app on your iPhone. Look for the gear icon on your home screen.
  • •Step 2: Scroll down and tap on 'Phone'. This will open the phone settings.
  • •Step 3: Tap on 'Call Forwarding'. You will see a toggle switch.
  • •Step 4: Turn on the toggle switch for 'Call Forwarding'. A new field will appear.
  • •Step 5: Enter the phone number to which you want your calls forwarded. Make sure to include the area code.
  • •Step 6: Tap the 'Back' button to save your settings. You should see a small phone icon in the status bar indicating that call forwarding is active.
  • •Step 7: To verify it worked, make a test call to your iPhone from another phone and ensure it forwards correctly.
  • •Step 8: If it doesn't work, double-check the entered phone number and ensure your carrier supports call forwarding.

For iOS 16 and later

In iOS 16, the interface remains similar, but you may find additional options under 'Phone' settings.
  • •Step 1: Follow the same steps as above.
  • •Step 2: You may also see options for forwarding calls based on specific conditions, such as when busy or unanswered.

For iOS 15 and earlier

The steps are largely the same, but the layout may differ slightly.
  • •Step 1: Open 'Settings' and navigate to 'Phone'.
  • •Step 2: The 'Call Forwarding' option should still be available under the Phone settings.

Method 2: Using Carrier Codes

Some carriers allow you to set up call forwarding using specific codes dialed directly from your phone. This method can be faster for some users.
  • •Step 1: Open the Phone app on your iPhone.
  • •Step 2: Dial *72 followed by the phone number you want to forward calls to (e.g., *721234567890).
  • •Step 3: Press the call button. You should hear a confirmation tone or message indicating that call forwarding is activated.
  • •Step 4: To disable call forwarding, dial *73 and press the call button.

Troubleshooting Common Issues

If you encounter issues while setting up call forwarding, consider the following solutions:
  • •Error: 'Call Forwarding Failed' - Solution: Ensure your carrier supports call forwarding and that you have entered the correct number.
  • •Issue: Calls still ring on your iPhone - Fix: Double-check that the call forwarding toggle is turned on in the settings.
  • •Problem: Call forwarding only works intermittently - Workaround: Restart your iPhone and re-enter the forwarding number.

Advanced Tips & Shortcuts

Enhance your call forwarding experience with these tips:
  • •Keyboard shortcut: No specific keyboard shortcuts are available for call forwarding.
  • •Command line: Not applicable for iOS devices.
  • •Hidden feature: You can set up conditional call forwarding (e.g., only when busy) through your carrier's settings.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

For the best call management experience, consider using call forwarding in conjunction with Do Not Disturb settings to filter calls effectively.