How to fix Xbox Series X won’t turn on

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

If your Xbox Series X won't turn on, try performing a power cycle by unplugging the power cable for 10 seconds, then reconnecting it. If that doesn't work, check the power supply and ensure the console is connected to a working outlet.

Medium7-10 min read

Prerequisites & Requirements

Before troubleshooting your Xbox Series X, ensure you have the following:
  • A functional power outlet to connect the console.
  • Access to the power cable and power supply unit.
  • A second device (like a smartphone) to check for updates or support resources.
  • Backup any important game data if possible.

Method 1: Power Cycle the Console

This method is effective for resolving temporary glitches that may prevent the console from powering on.
  • Step 1: Unplug the power cable from the back of the Xbox Series X.
  • Step 2: Wait for at least 10 seconds to allow the console to reset.
  • Step 3: Plug the power cable back into the console and the wall outlet.
  • Step 4: Press the Xbox button on the console or the controller to turn it on. If it doesn't turn on, proceed to the next method.

For Windows 11

While Windows 11 is not directly related to the Xbox Series X, ensure your Xbox app is updated.
  • Open the Xbox app from the Start menu.
  • Navigate to Settings > General > Game Mode and ensure it's enabled.

For Windows 10

Similar to Windows 11, ensure your Xbox app is updated.
  • Open the Xbox app from the Start menu.
  • Go to Settings > General and check for updates.

Method 2: Check Power Supply

If the power cycle doesn't work, the issue may be with the power supply unit.
  • Step 1: Inspect the power supply unit for any signs of damage or overheating.
  • Step 2: Ensure the power supply is plugged into a working outlet. You can test the outlet by plugging in another device.
  • Step 3: If the power supply has a light indicator, check if it is lit. A solid white light indicates it is functioning; a red light indicates a problem.
  • Step 4: If the power supply is faulty, consider replacing it with an official Xbox power supply.

Troubleshooting Common Issues

If the above methods do not resolve the issue, consider the following troubleshooting steps:
  • Error: No power light - Solution: Check if the power supply is connected properly and try a different outlet.
  • Issue: Console turns on but immediately shuts off - Fix: Ensure proper ventilation around the console and check for overheating.
  • Problem: Console makes a clicking sound - Workaround: This may indicate a hardware issue; consider contacting Xbox support.

Advanced Tips & Shortcuts

For users familiar with technical troubleshooting, consider these advanced tips:
  • Keyboard shortcut: Hold the Xbox button for 10 seconds - This forces a shutdown.
  • Command line: Use the Xbox app to check for system updates remotely.
  • Hidden feature: Enable remote start in the Xbox app for easier access.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

Regular maintenance and updates can prevent many issues related to power and performance.