How to fix “USB device not recognized” on Windows

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To fix the 'USB device not recognized' error on Windows, start by checking the physical connection of the USB device, then proceed to update drivers and troubleshoot hardware issues. If the problem persists, consider using the Device Manager or running Windows Troubleshooter.

Medium⏱ 7-10 min read

Prerequisites & Requirements

Before attempting to fix the 'USB device not recognized' error, ensure you have the following:
  • •A Windows PC running Windows 10 or 11.
  • •Administrator access to install drivers or make system changes.
  • •A working USB device to test after troubleshooting.
  • •Backup of important data, especially if the USB device contains critical files.

Method 1: Restart Your Computer

This is the simplest method and should be the first step to resolve temporary glitches.
  • •Step 1: Click on the 'Start' button (Windows icon) in the bottom-left corner.
  • •Step 2: Select 'Power' and then choose 'Restart'.
  • •Step 3: After the computer restarts, reconnect the USB device.
  • •Step 4: If the issue persists, proceed to the next method.

For Windows 11

Windows 11 users can follow these specific steps:
  • •Click on the 'Start' button (Windows icon) on the taskbar.
  • •Select 'Power' and choose 'Restart'.

For Windows 10

Windows 10 users can follow these specific steps:
  • •Click on the 'Start' button (Windows icon) in the bottom-left corner.
  • •Select 'Power' and then choose 'Restart'.

Method 2: Update USB Drivers

Outdated or corrupted drivers can cause USB recognition issues. Updating them can resolve the problem.
  • •Step 1: Right-click on the 'Start' button and select 'Device Manager'.
  • •Step 2: Expand the 'Universal Serial Bus controllers' section.
  • •Step 3: Right-click on each USB device listed and select 'Update driver'.
  • •Step 4: Choose 'Search automatically for updated driver software'.
  • •Step 5: Follow the prompts to complete the update and restart your computer.

Troubleshooting Common Issues

If the above methods do not resolve the issue, consider the following troubleshooting steps:
  • •Error: 'USB Device Not Recognized' - Solution: Try connecting the USB device to a different port or another computer to rule out hardware failure.
  • •Issue: USB device works on another computer - Fix: Uninstall the USB drivers by right-clicking on the device in Device Manager and selecting 'Uninstall device'. Restart your computer to reinstall the drivers.
  • •Problem: USB device is not showing up at all - Workaround: Check for power management settings by going to Device Manager, right-clicking on 'USB Root Hub', selecting 'Properties', and unchecking 'Allow the computer to turn off this device to save power' in the Power Management tab.

Advanced Tips & Shortcuts

For users looking to optimize their troubleshooting process, consider these advanced tips:
  • •Keyboard shortcut: Windows + X - Opens the Quick Link menu for quick access to Device Manager.
  • •Command line: 'devmgmt.msc' - Opens Device Manager directly from the Run dialog (Windows + R).
  • •Hidden feature: Windows Troubleshooter - Access it by going to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Hardware and Devices.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

Regular maintenance of USB drivers and Windows updates can prevent recognition issues.