How to fix touchpad not working on Windows

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To fix a non-working touchpad on Windows, users can try several methods, including checking settings, updating drivers, and troubleshooting hardware issues. These steps can help restore functionality to the touchpad quickly.

Medium⏱ 7-10 min read

Prerequisites & Requirements

Before attempting to fix a non-working touchpad, ensure you have the following:
  • •A Windows laptop or device with a touchpad.
  • •Administrator access to make system changes.
  • •Internet connection for downloading drivers if necessary.
  • •Backup important data in case of unexpected issues.

Method 1: Check Touchpad Settings

This method is useful when the touchpad is disabled in settings. It is often the first step to troubleshoot touchpad issues.
  • •Step 1: Press 'Windows + I' to open Settings.
  • •Step 2: Click on 'Devices', then select 'Touchpad' from the left sidebar.
  • •Step 3: Ensure that the 'Touchpad' toggle is set to 'On'.
  • •Step 4: If it was off, toggle it on and test the touchpad. If it doesn't work, proceed to the next method.

For Windows 11

Windows 11 has a slightly different interface but similar steps.
  • •Open Settings by pressing 'Windows + I'.
  • •Select 'Devices', then 'Touchpad'.
  • •Ensure the 'Touchpad' toggle is enabled and adjust sensitivity settings if needed.

For Windows 10

Windows 10 users will find the settings in a similar location.
  • •Press 'Windows + I' to open Settings.
  • •Click on 'Devices', then 'Touchpad'.
  • •Check that the toggle for 'Touchpad' is set to 'On'.

Method 2: Update Touchpad Drivers

Updating drivers can resolve compatibility issues that prevent the touchpad from functioning.
  • •Step 1: Right-click on the 'Start' button and select 'Device Manager'.
  • •Step 2: Expand the 'Mice and other pointing devices' section.
  • •Step 3: Right-click on your touchpad device (e.g., 'Synaptics Touchpad') and select 'Update driver'.
  • •Step 4: Choose 'Search automatically for updated driver software'. Follow the prompts to complete the update.

Troubleshooting Common Issues

If the previous methods did not resolve the issue, consider these common problems and their solutions.
  • •Error: 'Touchpad not detected' - Solution: Ensure the touchpad is enabled in BIOS/UEFI settings.
  • •Issue: 'Touchpad works intermittently' - Fix: Check for physical obstructions or dirt on the touchpad surface.
  • •Problem: 'Touchpad gestures not working' - Workaround: Reconfigure gesture settings in the touchpad settings menu.

Advanced Tips & Shortcuts

For power users, here are some additional tips to enhance touchpad functionality.
  • •Keyboard shortcut: 'Fn + F7' (or similar, depending on the laptop model) - Toggles the touchpad on/off.
  • •Command line: 'devmgmt.msc' - Opens Device Manager directly for quick access to drivers.
  • •Hidden feature: 'Touchpad sensitivity settings' - Access through the touchpad settings to customize responsiveness.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

Regular maintenance of drivers and settings can prevent touchpad issues.