How to fix Spotify not downloading songs

Complete guide with multiple methods and troubleshooting for Spotify download issues.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

If Spotify is not downloading songs, you can resolve the issue by checking your internet connection, ensuring you have sufficient storage space, and verifying your app settings. Additionally, reinstalling the app or clearing the cache can often solve the problem.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before you begin troubleshooting Spotify download issues, ensure you meet the following requirements.
  • •A compatible device (Windows 10/11, macOS, iOS, Android).
  • •An active Spotify Premium subscription, as offline downloads are only available for premium users.
  • •Sufficient storage space on your device (at least 1 GB recommended).
  • •Latest version of the Spotify app installed.
  • •Stable internet connection for initial downloads.

Method 1: Check App Settings and Storage

This method is useful when downloads fail due to incorrect settings or insufficient storage.
  • •Step 1: Open the Spotify app on your device.
  • •Step 2: Go to 'Settings' by clicking on your profile icon in the top right corner and selecting 'Settings'.
  • •Step 3: Scroll down to 'Storage' and ensure you have enough space available.
  • •Step 4: Verify that 'Offline' mode is turned off. If it is on, toggle it off.
  • •Step 5: Check the 'Downloads' section to ensure that the songs you want to download are selected.
  • •Step 6: Try downloading a song again to verify it worked. You should see a green arrow next to the song.
  • •Step 7: If it doesn't work, proceed to Method 2.

For Windows 11

Windows 11 specific steps.
  • •Open the Start menu and select 'Settings'.
  • •Navigate to 'Apps' > 'Apps & features'.
  • •Locate Spotify, click on the three dots, and select 'Advanced options'.
  • •Under 'Reset', click 'Repair' to fix any issues with the app.

For Windows 10

Windows 10 specific steps.
  • •Right-click on the Start menu and select 'Settings'.
  • •Go to 'Apps' > 'Apps & features'.
  • •Find Spotify in the list, click on it, and select 'Advanced options'.
  • •Click 'Repair' to fix any potential issues.

Method 2: Clear Cache and Reinstall

Use this method if the app settings are correct but downloads still fail.
  • •Step 1: Close the Spotify app completely.
  • •Step 2: On Windows, press 'Windows + R' to open the Run dialog, type '%appdata%' and hit Enter.
  • •Step 3: Locate the Spotify folder and delete it to clear the cache.
  • •Step 4: Reinstall Spotify by downloading the latest version from the official website.
  • •Step 5: Open the app and log in to your account.
  • •Step 6: Attempt to download your songs again.

Troubleshooting Common Issues

If you encounter problems while trying to download songs, refer to the following solutions.
  • •Error: 'Download Failed' - Solution: Ensure you have a stable internet connection and sufficient storage space.
  • •Issue: Songs are stuck on 'Waiting to Download' - Fix: Restart the app and check your download settings.
  • •Problem: Downloads are interrupted - Workaround: Switch to a different Wi-Fi network or use mobile data.

Advanced Tips & Shortcuts

Enhance your Spotify experience with these power user tips.
  • •Keyboard shortcut: 'Ctrl + N' (Windows) or 'Command + N' (macOS) - Opens a new playlist.
  • •Command line: 'spotify:search:track_name' - Quickly search for a specific track.
  • •Hidden feature: 'Private Session' - Access this by clicking on your profile and selecting 'Private Session' to listen without affecting your recommendations.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

To ensure a seamless experience with Spotify, regularly check for updates and manage your storage effectively.