How to fix Safari page can’t be found errors

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To fix Safari page can’t be found errors, users can try clearing their browser cache, checking their internet connection, or resetting their network settings. If the issue persists, further troubleshooting steps may be required.

Easy⏱ 7-10 min read

Prerequisites & Requirements

What users need before starting
  • •A device running macOS or iOS with Safari installed.
  • •An active internet connection.
  • •Administrator access to change network settings if necessary.
  • •Backup important data, especially bookmarks or saved passwords.

Method 1: Clear Safari Cache and Cookies

This method is useful when the error is caused by corrupted cache or cookies.
  • •Step 1: Open Safari and click on 'Safari' in the menu bar at the top left.
  • •Step 2: Select 'Preferences' from the dropdown menu.
  • •Step 3: Click on the 'Privacy' tab and then click 'Manage Website Data...'.
  • •Step 4: Click 'Remove All' to clear all cached data and cookies, then confirm.
  • •Step 5: Restart Safari and try accessing the website again.
  • •Step 6: If the issue persists, check your internet connection.

For macOS Monterey and later

The steps are similar but may have slight UI changes.
  • •Open Safari, click on 'Safari' in the menu bar, and select 'Preferences'.
  • •Navigate to the 'Privacy' tab, then click 'Manage Website Data...'.
  • •Select 'Remove All' and confirm the action.

For macOS Big Sur and earlier

The process remains largely unchanged but may have different wording.
  • •Open Safari, go to 'Safari' in the menu bar, and select 'Preferences'.
  • •Go to the 'Privacy' tab and click 'Remove All Website Data'.

Method 2: Check Network Connection

This method is essential when the error is due to connectivity issues.
  • •Step 1: Click on the Wi-Fi icon in the menu bar to ensure you are connected to a network.
  • •Step 2: If not connected, select your network and enter the password if prompted.
  • •Step 3: If connected but still facing issues, try toggling Wi-Fi off and on.
  • •Step 4: Test your internet connection by opening another browser or using a different device.

Troubleshooting Common Issues

Solutions for when things don't work as expected
  • •Error: 'Safari cannot open the page because the address is invalid.' - Solution: Check the URL for typos.
  • •Issue: 'Cannot connect to the server.' - Fix: Verify your internet connection and try accessing other websites.
  • •Problem: 'Page not found' error after clearing cache - Workaround: Restart your device and try again.

Advanced Tips & Shortcuts

Power user tips and time-saving shortcuts
  • •Keyboard shortcut: Command + Option + E - This clears the cache quickly.
  • •Command line: Use 'sudo dscacheutil -flushcache' in Terminal to flush DNS cache.
  • •Hidden feature: Enable 'Develop' menu in Safari Preferences to access advanced settings.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

Regular maintenance of browser settings and cache can significantly improve performance and reduce errors.