How to fix CEC not working between TV and devices

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To fix CEC (Consumer Electronics Control) not working between your TV and devices, ensure that CEC is enabled on both your TV and connected devices, check the HDMI connections, and update the firmware of your devices. If issues persist, consider resetting the devices or checking for compatibility.

Medium⏱ 7-10 min read

Prerequisites & Requirements

Before starting, ensure you have the following:
  • •A TV that supports CEC (check the manual for specific CEC names like Anynet+, Bravia Sync, etc.)
  • •HDMI cables that support CEC functionality (most modern HDMI cables do)
  • •Connected devices that also support CEC (e.g., Blu-ray players, gaming consoles, streaming devices)
  • •Access to device settings menus and remote controls

Method 1: Enabling CEC on TV and Devices

This method is essential when CEC is disabled on either the TV or the connected devices.
  • •Step 1: On your TV remote, press the 'Menu' button.
  • •Step 2: Navigate to 'Settings' > 'General' > 'External Device Manager'.
  • •Step 3: Look for 'Anynet+ (HDMI-CEC)' and toggle it to 'On'.
  • •Step 4: Verify by checking if the CEC option is highlighted or marked as 'Enabled'.
  • •Step 5: On your connected device, access the settings (e.g., for a Blu-ray player, go to 'Setup' > 'HDMI Settings') and ensure CEC is enabled.
  • •Step 6: Test the functionality by using the TV remote to control the device.

For Windows 11

Windows 11 specific steps for enabling CEC through connected devices.
  • •Open 'Settings' by pressing 'Windows + I'.
  • •Go to 'Devices' > 'Bluetooth & other devices'.
  • •Ensure your HDMI device is listed and connected. If not, click 'Add Bluetooth or other device' and select 'Everything else'.

For Windows 10

Windows 10 specific steps for enabling CEC through connected devices.
  • •Right-click on the Start menu and select 'Settings'.
  • •Navigate to 'Devices' > 'Connected devices'.
  • •Ensure your HDMI device is recognized. If not, click 'Add device' and follow the prompts.

Method 2: Updating Firmware

Updating the firmware of your TV and devices can resolve compatibility issues that prevent CEC from functioning.
  • •Step 1: Check the current firmware version of your TV by going to 'Settings' > 'Support' > 'Software Update'.
  • •Step 2: If an update is available, select 'Update Now' and follow the on-screen instructions.
  • •Step 3: For connected devices, visit the manufacturer's website to download the latest firmware or check the device settings for an update option.
  • •Step 4: After updating, restart both the TV and the connected devices.

Troubleshooting Common Issues

If CEC is still not functioning, consider the following solutions:
  • •Error: 'No HDMI device detected' - Solution: Check HDMI connections and ensure devices are powered on.
  • •Issue: 'TV remote not controlling device' - Fix: Ensure CEC is enabled on both the TV and the device.
  • •Problem: 'Device not responding' - Workaround: Disconnect and reconnect the HDMI cable, then restart both the TV and device.

Advanced Tips & Shortcuts

Enhance your CEC experience with these tips:
  • •Keyboard shortcut: 'Alt + F4' - Closes the active window on Windows devices, useful for quick navigation.
  • •Command line: 'hdmi_cec_util' - A command-line tool for advanced users to manage HDMI CEC settings on Linux.
  • •Hidden feature: 'Auto Power On' - Some TVs allow you to set devices to power on automatically when the TV is turned on; check under 'Settings' > 'General' > 'Power Management'.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

For optimal performance, ensure all devices are regularly updated and check compatibility before purchase.