How to fix Apple Music not syncing

Complete guide with multiple methods and troubleshooting for Apple Music syncing issues.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To fix Apple Music not syncing, ensure that your devices are connected to the same Apple ID and that iCloud Music Library is enabled. If issues persist, try signing out and back into your Apple ID or resetting your network settings.

Medium7-10 min read

Prerequisites & Requirements

Before attempting to fix Apple Music syncing issues, ensure you meet the following requirements:
  • An active Apple Music subscription.
  • Devices running compatible operating systems (iOS 14 or later, macOS Catalina or later, Windows 10 or later).
  • Access to the same Apple ID on all devices.
  • Stable internet connection (Wi-Fi or cellular).
  • Backup your music library and important data to avoid loss during troubleshooting.

Method 1: Enable iCloud Music Library

This method is useful when your Apple Music library is not syncing across devices. Enabling iCloud Music Library ensures that your music is stored in the cloud and accessible from all devices.
  • Step 1: On your iPhone or iPad, go to Settings > Music.
  • Step 2: Toggle on 'Sync Library' (or 'iCloud Music Library' on older versions). You should see a confirmation message indicating that your library is being synced.
  • Step 3: On your Mac, open the Music app, go to Music > Preferences, and under the General tab, check 'Sync Library'. Click OK.
  • Step 4: To verify, check if your playlists and songs appear on all devices. If not, proceed to the next troubleshooting step.

For Windows 11

Windows 11 specific steps to enable iCloud Music Library.
  • Open the Apple Music app, click on the three dots in the top left corner, and select Preferences.
  • In the General tab, ensure 'Sync Library' is checked and click OK.

For Windows 10

Windows 10 specific steps to enable iCloud Music Library.
  • Open iTunes, go to Edit > Preferences.
  • In the General tab, check 'iCloud Music Library' and click OK.

Method 2: Sign Out and Sign Back In

If enabling iCloud Music Library does not resolve the issue, signing out and back into your Apple ID can refresh your account settings and resolve syncing problems.
  • Step 1: On your iPhone or iPad, go to Settings > [your name] > Sign Out.
  • Step 2: Enter your Apple ID password and tap 'Turn Off' for Find My iPhone if prompted.
  • Step 3: After signing out, restart your device, then go back to Settings > Sign In.
  • Step 4: Verify if your Apple Music library is now syncing correctly.

Troubleshooting Common Issues

If you encounter problems while trying to sync Apple Music, consider the following common issues and their solutions:
  • Error: 'Apple Music is not available' - Solution: Ensure you have an active subscription and are connected to the internet.
  • Issue: Songs not appearing on another device - Fix: Check if 'Sync Library' is enabled on all devices.
  • Problem: Library not updating - Workaround: Restart your device and check your internet connection.

Advanced Tips & Shortcuts

For power users, here are some tips to enhance your Apple Music experience:
  • Keyboard shortcut: Command + , (Mac) or Ctrl + , (Windows) - Opens Preferences quickly.
  • Command line: Use Terminal on Mac to reset Apple Music settings with 'defaults delete com.apple.Music'.
  • Hidden feature: Use Siri to play music from your library by saying 'Hey Siri, play my music'.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

To maintain a seamless Apple Music experience, regularly check your settings and keep your devices updated.