How to enable HEIF and HEVC on Windows

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To enable HEIF (High Efficiency Image Format) and HEVC (High Efficiency Video Coding) on Windows, you can install the necessary codecs from the Microsoft Store or enable them through Windows Settings. This allows your system to natively support these formats for better image and video quality with reduced file sizes.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before enabling HEIF and HEVC on Windows, ensure you meet the following requirements:
  • •Windows 10 version 1809 or later, or Windows 11.
  • •A compatible CPU that supports HEVC decoding (most modern processors do).
  • •Administrator access to install software from the Microsoft Store.
  • •Stable internet connection to download necessary codecs.

Method 1: Install HEIF and HEVC Codecs from Microsoft Store

This method is the most straightforward and recommended for users who want to enable HEIF and HEVC support quickly.
  • •Step 1: Open the Microsoft Store by clicking on the Start menu and selecting 'Microsoft Store' or pressing 'Windows + S' and typing 'Microsoft Store'.
  • •Step 2: In the Microsoft Store, search for 'HEIF Image Extensions'. Click on the app in the search results.
  • •Step 3: Click the 'Get' button to download and install the HEIF Image Extensions. Wait for the installation to complete.
  • •Step 4: Repeat the process for 'HEVC Video Extensions'. After installation, verify the codecs are enabled by opening the Photos app and trying to view a HEIF image.
  • •Step 5: If the codecs do not work, restart your computer and check again.

For Windows 11

Windows 11 users can follow the same steps as above, but the interface may look slightly different.
  • •Step 1: Click on the Start button, then select 'All Apps' and find 'Microsoft Store'.
  • •Step 2: Use the search bar at the top to find 'HEIF Image Extensions' and 'HEVC Video Extensions'.

For Windows 10

Windows 10 users will also follow the same steps, ensuring they are on version 1809 or later.
  • •Step 1: Press 'Windows + S' and type 'Microsoft Store' to open it.
  • •Step 2: Search for 'HEIF Image Extensions' and 'HEVC Video Extensions' as described above.

Method 2: Enable HEIF and HEVC via Windows Settings

This method is useful for users who prefer to manage settings directly without using the Microsoft Store.
  • •Step 1: Open Settings by pressing 'Windows + I'.
  • •Step 2: Navigate to 'Apps' and then select 'Optional features'.
  • •Step 3: Click on 'Add a feature' at the top of the page.
  • •Step 4: In the search box, type 'HEIF' and select 'HEIF Image Extensions' from the list, then click 'Install'.
  • •Step 5: Repeat the process for 'HEVC Video Extensions'.
  • •Step 6: After installation, verify functionality by opening a HEIF or HEVC file.

Troubleshooting Common Issues

If you encounter issues while enabling HEIF and HEVC, consider the following solutions:
  • •Error: 'This file can't be opened' - Solution: Ensure that the HEIF and HEVC codecs are installed correctly via the Microsoft Store.
  • •Issue: HEIF images display as blank - Fix: Check if your Windows version is up to date and that you have the latest updates installed.
  • •Problem: HEVC playback is choppy - Workaround: Ensure your graphics drivers are updated and your hardware supports HEVC playback.

Advanced Tips & Shortcuts

For power users looking to optimize their experience with HEIF and HEVC formats:
  • •Keyboard shortcut: 'Windows + E' - Opens File Explorer quickly to access your HEIF and HEVC files.
  • •Command line: 'Get-AppxPackage *HEIF* | Remove-AppxPackage' - Uninstalls the HEIF codec if needed.
  • •Hidden feature: Use the Photos app to edit HEIF images directly without converting them to JPEG.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

To ensure a smooth experience with HEIF and HEVC, always keep your system updated and check compatibility before working with these formats.