How to clear Snapchat cache

Complete guide with multiple methods and troubleshooting.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

Clearing the Snapchat cache can help improve app performance and free up storage space. This can be done through the app settings on both iOS and Android devices, or by reinstalling the app if necessary.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before clearing the Snapchat cache, ensure you have the following:
  • •A compatible device: iOS 12 or later for iPhones, Android 6.0 or later for Android devices.
  • •Sufficient storage space to accommodate app updates.
  • •Access to your Snapchat account credentials in case you need to log back in.
  • •Backup important snaps or memories if necessary.

Method 1: Clearing Cache via Snapchat Settings

This method is the most straightforward way to clear the cache directly from the Snapchat app.
  • •Step 1: Open the Snapchat app on your device.
  • •Step 2: Tap on your profile icon in the top-left corner of the screen.
  • •Step 3: Tap on the gear icon (⚙️) in the top-right corner to access Settings.
  • •Step 4: Scroll down to the 'Account Actions' section and tap on 'Clear Cache'.
  • •Step 5: Confirm by tapping 'Clear' when prompted. You should see a message indicating that the cache has been cleared.
  • •Step 6: To verify, you can check the storage used by the app in your device settings.

For Windows 11

Currently, Snapchat does not have a dedicated desktop application for Windows 11, but you can use the web version.
  • •Open your preferred web browser.
  • •Visit the Snapchat website and log in.
  • •Use the browser's settings to clear cache if needed.

For Windows 10

Similar to Windows 11, Snapchat does not offer a desktop app for Windows 10.
  • •Open your preferred web browser.
  • •Visit the Snapchat website and log in.
  • •Use the browser's settings to clear cache if needed.

Method 2: Reinstalling Snapchat

If clearing the cache does not resolve your issues, reinstalling Snapchat can be an effective alternative.
  • •Step 1: Uninstall Snapchat from your device. On iOS, press and hold the app icon until it wiggles, then tap the 'X'. On Android, go to Settings > Apps > Snapchat > Uninstall.
  • •Step 2: Restart your device to ensure all temporary files are cleared.
  • •Step 3: Reinstall Snapchat from the App Store (iOS) or Google Play Store (Android).
  • •Step 4: Open the app and log in to your account.
  • •Step 5: Verify that the app is functioning correctly and that the cache has been cleared.

Troubleshooting Common Issues

If you encounter issues while trying to clear the cache, consider the following solutions:
  • •Error: 'Unable to clear cache' - Solution: Ensure you have a stable internet connection and try again.
  • •Issue: App crashes after clearing cache - Fix: Restart your device and reopen Snapchat.
  • •Problem: Cache still appears to be present - Workaround: Try reinstalling the app as described in Method 2.

Advanced Tips & Shortcuts

For power users, here are some additional tips:
  • •Keyboard shortcut: N/A for mobile apps.
  • •Command line: N/A for mobile apps.
  • •Hidden feature: Use 'Memories' to back up important snaps before clearing cache.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

Regularly managing your app's cache can prevent performance issues and ensure a smoother user experience.