How to clear cache and cookies in Chrome

Complete guide with multiple methods and troubleshooting

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

To clear cache and cookies in Chrome, open the browser, click on the three vertical dots in the upper right corner, navigate to 'More tools', and select 'Clear browsing data'. Choose the time range and check the boxes for 'Cookies and other site data' and 'Cached images and files', then click 'Clear data'.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before clearing cache and cookies in Chrome, ensure the following:
  • •A computer or mobile device with Chrome installed (latest version recommended).
  • •Internet connection to access Chrome settings.
  • •No active downloads or important tasks in progress that may be interrupted.
  • •Backup any important data, especially if you rely on cookies for login sessions.

Method 1: Using Chrome Settings

This method is the most straightforward and can be used on any device running Chrome. It's ideal for users who prefer a graphical interface.
  • •Step 1: Open Chrome and click on the three vertical dots (⋮) in the upper right corner.
  • •Step 2: Hover over 'More tools' and select 'Clear browsing data' from the dropdown menu.
  • •Step 3: In the dialog that appears, choose the time range (e.g., 'Last hour', 'Last 24 hours', 'All time').
  • •Step 4: Check the boxes for 'Cookies and other site data' and 'Cached images and files'.
  • •Step 5: Click the 'Clear data' button to complete the process.
  • •Step 6: To verify, revisit a website and check if it loads fresh content.
  • •Step 7: If it doesn't work, ensure that you have selected the correct time range and options.

For Windows 11

Windows 11 users will find the interface slightly different but the steps remain largely the same.
  • •Step 1: Click on the Start button and type 'Chrome' to launch the browser.
  • •Step 2: Follow the same steps as outlined above for clearing cache and cookies.

For Windows 10

Windows 10 users can follow the same steps as Windows 11, with a similar interface.
  • •Step 1: Open Chrome from the taskbar or Start menu.
  • •Step 2: Follow the steps outlined above for clearing cache and cookies.

Method 2: Using Keyboard Shortcuts

For users who prefer quick access, keyboard shortcuts can expedite the process of clearing cache and cookies.
  • •Step 1: Open Chrome.
  • •Step 2: Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac) to open the 'Clear browsing data' dialog.
  • •Step 3: Select the desired time range and check the boxes for 'Cookies and other site data' and 'Cached images and files'.
  • •Step 4: Click 'Clear data' to proceed.
  • •Step 5: Verify by checking if websites load fresh content.

Troubleshooting Common Issues

If clearing cache and cookies does not work as expected, consider the following solutions:
  • •Error: 'Unable to clear cache' - Solution: Ensure Chrome is not running in Incognito mode, as it may restrict data clearing.
  • •Issue: 'Cookies still present after clearing' - Fix: Check if you have selected 'Cookies and other site data' in the options.
  • •Problem: 'Websites not loading correctly' - Workaround: Try restarting Chrome or your device after clearing cache and cookies.

Advanced Tips & Shortcuts

For power users looking to optimize their Chrome experience:
  • •Keyboard shortcut: Ctrl + Shift + N (Windows) or Command + Shift + N (Mac) - Opens a new Incognito window, which does not store cache or cookies.
  • •Command line: chrome://settings/clearBrowserData - Directly access the Clear Browsing Data settings.
  • •Hidden feature: Chrome Cleanup Tool - Access via chrome://settings/cleanup to find and remove harmful software that could affect performance.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

Regularly clearing cache and cookies is essential for maintaining browser performance and security.