How to change Netflix plan

Complete guide with multiple methods and troubleshooting for changing your Netflix plan.

7-10 min read
Expert Verified
Last Updated: August 2025

Quick Answer

Changing your Netflix plan is a straightforward process that can be done through the Netflix website or app. You can select a different subscription tier that suits your viewing needs and budget in just a few clicks.

Easy⏱ 7-10 min read

Prerequisites & Requirements

Before you start changing your Netflix plan, ensure you meet the following requirements.
  • •An active Netflix account with valid payment information.
  • •Access to the Netflix app or website.
  • •Internet connection for online access.
  • •No outstanding payment issues that could prevent plan changes.

Method 1: Changing Your Plan via the Netflix Website

This method is recommended for users who prefer using a web browser for account management.
  • •Step 1: Open your web browser and go to the Netflix website (www.netflix.com).
  • •Step 2: Log in to your account using your email and password.
  • •Step 3: Click on your profile icon in the top right corner and select 'Account' from the dropdown menu.
  • •Step 4: Under the 'Plan Details' section, click on 'Change Plan'.
  • •Step 5: Review the available plans and select the one you wish to switch to by clicking on 'Continue'.
  • •Step 6: Confirm your selection on the next screen and click 'Confirm Change'.
  • •Step 7: A confirmation message will appear indicating your plan change was successful.

For Windows 11

If you are using Windows 11, the steps are the same as above, but the interface may look slightly different due to the updated design.
  • •Ensure your browser is up to date for optimal performance.
  • •Use the Edge browser for better integration with Windows 11 features.

For Windows 10

The steps are identical to the general method, but users may notice differences in browser behavior.
  • •Ensure you are using a supported browser like Chrome, Firefox, or Edge.
  • •Check for any browser extensions that may interfere with the Netflix site.

Method 2: Changing Your Plan via the Netflix Mobile App

This method is ideal for users who prefer managing their account on mobile devices.
  • •Step 1: Open the Netflix app on your mobile device.
  • •Step 2: Tap on your profile icon in the upper right corner.
  • •Step 3: Select 'Account' from the menu.
  • •Step 4: Scroll down to 'Plan Details' and tap on 'Change Plan'.
  • •Step 5: Choose your desired plan and tap 'Continue'.
  • •Step 6: Confirm your selection and tap 'Confirm Change'.
  • •Step 7: You will see a confirmation message indicating the successful change of your plan.

Troubleshooting Common Issues

If you encounter issues while changing your Netflix plan, refer to the following solutions.
  • •Error: 'Unable to change your plan' - Solution: Ensure your payment method is valid and there are no outstanding issues with your account.
  • •Issue: 'Plan change not reflecting' - Fix: Log out and log back in to refresh your account details.
  • •Problem: 'Payment method declined' - Workaround: Update your payment information in the 'Account' section before attempting to change your plan.

Advanced Tips & Shortcuts

Enhance your Netflix experience with these tips.
  • •Keyboard shortcut: Ctrl + Shift + N (Windows) / Command + Shift + N (Mac) - Opens a new incognito window for private browsing.
  • •Hidden feature: Profile management - Create multiple profiles for different family members to personalize viewing experiences.
  • •Use the 'My List' feature to keep track of shows and movies you want to watch.

Common Mistakes to Avoid

Avoid these common pitfalls:

Expert Tips

For the best experience, regularly review your Netflix plan to ensure it aligns with your viewing habits.